Day President's Day Good Friday Memorial Day Independence Day (July 3 rd and 4th) Labor Day Election Day Veterans Day Thanksgiving Day Christmas Day. Telecommunications Device for the Deaf (TDD): 711 or 1-80 (have the relay operator dial 1-51). Representatives are available for general assistance on weekdays ( See Holiday Hours) between 8:00 a.m. Or email us at general assistance, call NYS DMV Information Line (518) 486-9786. In order for you to be allowed entry, PLEASE adhere to the following:ġ.) ARRIVE NO MORE THAN 15 MINUTES PRIOR TO YOUR APPOINTMENTģ.) Per Erie County Executive Mark Poloncarz Executive Order, ALL customers and staff must wear a face covering regardless of vaccination status while inside any Erie County Clerk's Office or Auto Bureau.ġ.) HAVE A FEVER OR ARE EXPERIENCING COLD/FLU LIKE SYMPTOMSĢ.) DO NOT HAVE AUTO BUREAU BUSINESS TO PERSONALLY CONDUCTĬan't find what you need on our website please call the Clerk's Outreach Center at 71 We care about the health and safety of EVERYONE. Please note booking an appointment does not always eliminate a wait time, but it is greatly reduced. If you are scheduling a Permit Test, please schedule a second appointment to conduct other transactions. Permit Test appointments are separate from other auto bureau business. Up to three (3) transactions ONLY will be allowed per reservation. Head to the selected location and go straight to Customer Service (arrive no earlier than 15 minutes early). Make sure you provide a valid email address and/or write down your confirmation number. Please use our Website and the DMV Document guide to help you GET READY.ĭo you have all your proper documentation and required forms? In order for you to have the best experience at one of our Auto Bureaus, it is very important you are READY with all your documentation and forms before you come in.